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Error: "The single instance shell must be created and active" When Attempting to Create New Shells or Change the Location of Existing Shells (Doc ID 2329315.1)

Last updated on APRIL 19, 2018

Applies to:

Primavera Unifier - Version to [Release 16.1]
Primavera Unifier Cloud Service - Version to [Release 16.1]
Information in this document applies to any platform.


When attempting to create a new shell or update the shell location of an existing shell, users receive the following error when clicking the OK or Apply button:

"The single instance shell must be created and active"




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