Fm_ar_resource_aggregation.c Throws Error When Adjusted Events Are Not Found

(Doc ID 2329340.1)

Last updated on NOVEMBER 17, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.17.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.17.0 version, Accounts Receivable (AR)

DESCRIPTION
---------------
When the customer/agent performs usage inquiry for a billing profile, a custom API XX_OP_AR_GET_ACCT_BAL_SUMMARY is triggered when billing profile is selected on Siebel screen.
This custom API internally calls two out of the box Application Programmable Interface (API) which are PCM_OP_AR_GET_ACCT_ACTION_ITEMS and PCM_OP_AR_GET_ACCT_BAL_SUMMARY. Besides these two APIs, some additional information is retrieved and returned in the final output.

 PCM_OP_AR_GET_ACCT_BAL_SUMMARY is encountering an error as below:


EXPECTED BEHAVIOR
-----------------------
PCM_OP_AR_GET_ACCT_BAL_SUMMARY is not failing even when the corresponding adjusted usage events has been dropped.

STEPS TO REPRODUCE
--------------------------
1) adjust a usage event
2) remove the adjusted event from the Database (DB)
3) call PCM_OP_AR_GET_ACCT_ACTION_ITEMS

Cause

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