DIVA Director 5.4 Unable To Login in Web Interface.

(Doc ID 2329623.1)

Last updated on FEBRUARY 26, 2018

Applies to:

Oracle DIVAdirector - Version 5.4 and later
Information in this document applies to any platform.

Symptoms



Post initial installation or upgrade, DIVA Director 5.4  users are unable to login with their credentials, even if those are correct. This also applies to 5.3

Cause

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