Null Pointer Exception During New Enrollment
(Doc ID 2329627.1)
Last updated on MARCH 28, 2019
Applies to:Oracle Health Insurance Enterprise Policy Administration - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
When enrolling a new person on an existing policy and choosing ' Same address as policy holder' on the ' Select address' page, the person is visible on the policy when completing the enrollment wizard. When selecting "save" the following error appears:
GEN-PROC-ERR: An error occurred in processing the request; for more information about the error search the logging for occurrences of "java.lang.NullPointerException"
This worked correctly until installation of release 126.96.36.199.0 (or one of the patches)
2017-11-09 15:12:49,331 [[STANDBY] ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] ERRORcom.oracle.healthinsurance.support.exception.handler.OhiExceptionHandlerImpl -
Unexpected error occurred
at com.oracle.healthinsurance.support.domain.service.ObjectHelperServiceImpl.toString(ObjectHelperServiceImpl.java:79) .....
The issue has the following business impact:
Unable to enroll new persons using the address of the policy holder.
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