Event and Process Extension(PX) Actions Disappear Intermittently in Java Client (Doc ID 2330336.1)

Last updated on NOVEMBER 12, 2023

Applies to:

Symptoms

Actual Behavior 

In Java Client, the event and PX Actions disappear intermittently from PXs and Event Handlers.

Expected Behavior

PX and Event Handler Actions should always be visible in Java Client.

Steps

The issue can be reproduced at will with the following steps:
1. Log into Java Client as admin user
2. Go to Admin tab, System Settings > Event Manager > Event Handler
3. Open Event Handler, and see Event Action does not display anything
4. Go to Admin > Process extension > Internal Action > value is empty there also.

Changes

Cause

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