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Study Information Section Missing For Some Clients After Making Changes - When Using Multiple Web Servers for Argus. (Doc ID 2330402.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 7.0.0 and later
Information in this document applies to any platform.

Symptoms

Multiple Web Servers are used.
This configures specific Web Server for Specific Clients and another one for Development.

If a user makes a change that would affect Study Information via Development Web Server (e.g. Changes to Study Type). Even after saving changes...

When another user logs into Argus via a Non-Development Web Server, the Study Information section is missing under General Tab when the a case of the change specific type is opened.

Cause

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In this Document
Symptoms
Cause
Solution


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