Import Excel Error 'The Process Cannot Access the File "C:\xxx\.xlsx" Because it is Being Used by Another Process'

(Doc ID 2330459.1)

Last updated on DECEMBER 05, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.1.0.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.1.0.0 and later
Primavera P6 Professional Project Management - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Excel import error

ERROR
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The Process Cannot Access the File "C:\xxx\.xlsx" Because it is Being Used by Another Process

STEPS
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The issue can be reproduced at will with the following steps:
1. Login P6 Client
2. File, Import, Spreadsheet

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import excel.

Cause

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