PIN_BALANCE_MONITOR Not Capturing Payment Reversals

(Doc ID 2330643.1)

Last updated on NOVEMBER 30, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.0.0 version, Target BRM

Customer has observed that the PIN_BALANCE_MONITOR process is not capturing the Payment Reversals.

Due to this facet there are lot of customers who are not getting barred upon reaching their Credit Limit.

Cause

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