Move Crew from Pending Complete Event to Another Event Does Not Transition Original Event to CMP

(Doc ID 2330784.1)

Last updated on NOVEMBER 27, 2017

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.0.0 to 2.3.0.0.0 [Release 2.3]
Oracle Network Management for Utilities - DMS - Version 2.3.0.0.0 to 2.3.0.0.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

Move crew from pending complete event to another event does not transition original event to CMP.


STEPS
1) PSO created
2) A crew is assigned/enroute/onsite
3) The event is completed in Event Details
4) Active Job Info / Move Crew is used to move the crew to a different event
5) The new event transitions to ENR, but the original event transitions to UAS
6) If you then assign/release a crew on the original event it will transition to CMP

Cause

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