My Oracle Support Banner

Move Crew from Pending Complete Event to Another Event Does Not Transition Original Event to CMP (Doc ID 2330784.1)

Last updated on AUGUST 15, 2018

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.0.0 to 2.3.0.2.0 [Release 2.3]
Oracle Network Management for Utilities - DMS - Version 2.3.0.0.0 to 2.3.0.2.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

Move crew from pending complete event to another event does not transition original event to CMP.


STEPS
1) PSO created
2) A crew is assigned/enroute/onsite
3) The event is completed in Event Details
4) Active Job Info / Move Crew is used to move the crew to a different event
5) The new event transitions to ENR, but the original event transitions to UAS
6) If you then assign/release a crew on the original event it will transition to CMP

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.