Discrepancies Are Not Available In Cost Review List

(Doc ID 2330786.1)

Last updated on DECEMBER 04, 2017

Applies to:

Oracle Retail Invoice Matching - Version 13.1.6 and later
Information in this document applies to any platform.

Symptoms

On : 13.1.6 version, Discrepancy Resolution

  Invoices in unresolved match (URMTCH) status are not available in the Cost review list screens in Retail Invoice Matching (REIM)
  You  expect to find the invoice in the appropriate review list in order to resolve the discrepancy.


The issue can be reproduced at will with the following steps:
 1. create a PO with 1 item.
 2. Receive the item.
 3. create an invoice with the extra item that is not present in order and shipment.
 4. Run the automatch match and match the other item that is available in the shipment and the extra item that is added in the invoice will remain unmatched.
 5. This extra item will not be visible in cost_review_list in order to resolve discrepancy.
 6. Invoice will stay in URMTCH status.

Changes

 

Cause

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