Endeca - Unable To Connect To EAC Using SSL

(Doc ID 2331032.1)

Last updated on NOVEMBER 21, 2017

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.2 and later
Information in this document applies to any platform.

Symptoms

After enabling SSL communications for all components (Workbench, MDex, EAC),  the EAC admin console  failed to start in Experience Manager.  The error given was Unable to contact EAC central  controller.

Changes

 

Cause

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