Web Client Admin Logging Configuration is Not Working As Expected After Applying 9.3.6.2

(Doc ID 2331096.1)

Last updated on NOVEMBER 21, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

After applying 9.3.6 RUP2 (9.3.6.2), Web Client admin logging configuration is not working as expected.
Can see symptoms like below:
The nodes showing is limited
Nodes disappear after changing the parameter of the node to "debug" and relogin to Web Client


Expected Behavior

Web Client admin logging configuration to work appropriately



Steps

The issue can be reproduced at will with the following steps:

  1. Login to Web Client
  2. Goto Tools > Administration > Logging Configuration
  3. See only below listed:  
  4. Change com.agile.webfs.client.AgileContentService from ERROR to DEBUG
  5. Restart Agile Application Server
  6. Login to Web Client
  7. Goto Tools > Administration > Logging Configuration
  8. Now nothing shows up and screen is blank



Cause

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