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Receipt Details Are Incorrect in the Match Inquiry Screen in REIM (Doc ID 2331517.1)

Last updated on APRIL 11, 2022

Applies to:

Oracle Retail Invoice Matching - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

Receipt quantities are displaying twice in the Match Inquiry Screen when the invoice was matched with multiple receipts.

After invoice gets matched with receipt, Navigate to match inquiry screen. The values in Receipt Unit Cost and Receipt Quantity fields are incorrect.
Receipt quantities are displaying twice in the Match Inquiry Screen when the invoice was matched with multiple receipts.

Steps To Recreate:

   1. Create a PO with three items (Item A Qty 97, Item B Qty 98, Item C Qty 100).
   2. Receive this PO in two different shipments (First Shipment - Item A Qty 25, Item B Qty 50, Item C Qty 100).
       (Second Shipment - Item A Qty 72, Item B Qty 48).
   3. Create an Invoice with the following details
       - Item A Qty 100 Same Unit Cost as PO
       - Item B Qty 100 Same Unit Cost as PO
       - Item C Qty 100 Same Unit Cost as PO
   4. Perform a manual match at the detail level by resolving the discrepancies.
   5. Make sure the invoice is fully matched for all line items.
   6. Go to the "Match Inquiry Search" and pull up the invoice that got matched in above step.
   7. Expand the "Detail Match" portion of the screen
       Noticed that the "Receipt Quantity" field and the values displayed are twice as much as in the receipt.

Cause

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In this Document
Symptoms
Cause
Solution
References


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