Unable to load resource: rpm-client/lib/commons-collections-3.2.1.jar when launching RPM application

(Doc ID 2332599.1)

Last updated on NOVEMBER 29, 2017

Applies to:

Oracle Retail Price Management - Version 14.1.2 and later
Information in this document applies to any platform.

Symptoms



Unable to launch RPM Application after applying patches using ORPATCH


ERROR:


Steps to reproduce:

The issue can be reproduced at will with the following steps:

When click on the jnlp file, we get the pop up error which says "Unable to launch the application"

Cause

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