OHI Claims Crashes When Manually Entering a Value in POA Field
(Doc ID 2332687.1)
Last updated on MARCH 28, 2019
Applies to:Oracle Health Insurance Claims Adjudication - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
On : 220.127.116.11.21 version
Application crashes on entering a value in POA field while adding the diagnosis code. This does not happen when selecting the value from the List of Values so that is the workaround. This was first noticed on 18.104.22.168.17
The POA value should be able to be added manually with no issues.
The issue can be reproduced at will with the following steps:
1) Navigate to the Enter Claim screen.
2) Enter the mandatory claim information. Create a UB04 claim.
3) Open the Diagnosis screen.
4) Add a new diagnosis row.
5) Enter 'Y' in the POA field (manually enter the value)
6) Hit tab
Since there is a workaround, there is little impact.
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