Endeca Tomcat Server Is Coming Down Automatically

(Doc ID 2332944.1)

Last updated on DECEMBER 01, 2017

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.2 version, Indexing and Search (Data Ingest, CAS, MDEX, Forge, Dgidx)

Endeca Tomcat server is shutting down automatically  The Endeca Tomcat Server is stopping frequently.

 

[ERROR] com.endeca.infront.logger.SLF4JAssemblerEventLogger: cartridge error:
com.endeca.infront.assembler.CartridgeHandlerException: com.endeca.infront.navigation.NavigationException: com.endeca.navigation.ENEException: HTTP Error 404 - Navigation Engine not able to process request 'http://<host_name>:15000/bin?id=3000000000000734192&log=rid%3d150973186388032432%26sid%3d1401B1C1E529D5D28FD7A7A69B7D8E8F%26reqcom%3dRecordRequest&irversion=652'.
at com.endeca.infront.cartridge.NavigationCartridgeHandler.executeMdexRequest(NavigationCartridgeHandler.java:359)

 






Changes

The Tomcat Server version is not the one delivered with the ootb 11.2 Commerce. Instead, it was opted to installed a higher version, independently of Tools And Frameworks.

Cause

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