Activity Link Vanishing after Updating Base Segment Effective Date

(Doc ID 2333195.1)

Last updated on NOVEMBER 28, 2017

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.0.0.0 to 11.0.2.8 [Release 11.0]
Information in this document applies to any platform.

Symptoms

Actual Behavior
On editing the Segment on a Pending Policy, the Add Activity Link and Activities Menu option disappear.

Expected Behavior
Add Activity Button and Activities menu items should remain on the screen after editing a Segment in a Pending Status.

Steps to Reproduce
The issue can be reproduced at will with the following steps:
1) Select any policy in Pending status
2) Change the policy effective date and app signed date on Policy Detail screen from 1/1/2017 to 1/1/2016
3) Go to Segments and expand the Base Segment . On expanding Start date will auto update to 1/1/2016
4) Hit Save

Steps to Recreate
1) Select any policy in Pending status
2) Change the policy effective date and app signed date on Policy Detail screen from 1/1/2017 to 1/1/2016
3) Go to Segments and expand the Base Segment . On expanding Start date will auto update to 1/1/2016
4) Hit Save

Changes

 

Cause

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