Unable To Add Employee Discount To Item After Multiple Txn Level Coupons Entered Into Transaction

(Doc ID 2333272.1)

Last updated on DECEMBER 01, 2017

Applies to:

Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to apply an employee item discount on an item with 2 trans level coupons are applied , the following error occurs in Oracle Retail Point of Service (ORPOS).

ERROR MESSAGE
-----------------------
The employee discount amount entered exceeds the item's current price.
Press Enter to return to the previous screen.

Steps to Reproduce :

1. Log in to POS
2. Enter $35 item
3. Enter $5 txn level coupons  twice
4. Highlight $35 item and select Pricing/Employee Discount
5. Enter employee number
6.Select % Item and enter 40

Cause

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