Customer Updater Issue in Multi Schema Setup
(Doc ID 2333463.1)
Last updated on JULY 22, 2022
Applies to:
Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.2.0 and laterInformation in this document applies to any platform.
Symptoms
On Oracle Communications Elastic Charging Engine(ECE), 11.3.0.2.0 version,
Scenario:
On a multi-schema setup the user have configured multiple CustomerUpdater, one for each schema as below:
Here CustomerUpdater1 has finished loading cross reference data & customer data and triggered transition to 'UpdaterBacklogProcessing'. But CustomeruUdater2 has failed and the state is left at state 9 'UpdaterBacklogProcessing'.
STEPS
The issue can be reproduced at will with the following steps:
1) On a multi-schema setup configure multiple CustomerUpdater, one for each schema,
2) ecc:000> start server
3) ecc:000> start configLoader
4) ecc:000> start pricingUpdater
5) ecc:000> start customer
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |