How To Recover PDC User Credentials After LDAP Recovery (Doc ID 2333478.1)

Last updated on SEPTEMBER 08, 2023

Applies to:

Oracle Communications Pricing Design Center - Version 11.1.0.0.0 and later
Information in this document applies to any platform.

On 11.1.0.9.0 version ;

Scenario :

If the ldap is corrupted in weblogic server, the solution from weblogic would be to delete the ldap folder and restart the weblogic to recover.
On restarting the weblogic, new ldap sub-folders would be created.
This will remove the user credentials and group credentials. The PDC admin user will also be deleted.
ImportExport utility will then fail with the "user credentials is not found".

Question :

How to resolve this issue?

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