IWS Call Is Failing After SYSTEM Password Is Changed

(Doc ID 2333489.1)

Last updated on DECEMBER 03, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : CCB 2.6.0.0.0 version, Inbound Web Services - IWS

IWS call is failing after SYSTEM password is changed.
User is reporting an issue that is happening against both CCB26 and C2M26. And I guess to all OUAF based products.
After changing weblogic 'system' user password (security reasons), webservice call from SOAP is failing as below:
After reverting to default password (ouafadmin) it is working just fine.

ERROR
-----------------------
<faultcode>env:Client</faultcode>
        <faultstring>Client error</faultstring>
        <detail>
           <ouaf:Fault xmlns:ouaf="http://ouaf.oracle.com/">
              <ResponseStatus>F</ResponseStatus>
              <ResponseCode>1016</ResponseCode>
              <ResponseText>[Security:090304]Authentication Failed: User system javax.security.auth.login.FailedLoginException: [Security:090302]Authentication Failed: User system denied</ResponseText>
              <ResponseData number="1016" category="11011" text="Unexpected error during request processing. Unexpected NamingException while resolving Initial Context" numParm="1" parm1="[Security:090304]Authentication Failed: User system javax.security.auth.login.FailedLoginException: [Security:090302]Authentication Failed: User system denied"/>
              <ServerMessage/>
           </ouaf:Fault>


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Change the weblogic 'system' user password.
2. webservice call from SOAP is failing.


Cause

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