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IWS Call Is Failing After SYSTEM Password Is Changed (Doc ID 2333489.1)

Last updated on AUGUST 05, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


On : CCB version, Inbound Web Services - IWS

IWS call is failing after SYSTEM password is changed.
User is reporting an issue that is happening against both CCB v.2.6 and Customer to Meter (C2M) v.2.6 and possible in all Oracle Utilities Application Framework (OUAF) based products.
After changing weblogic 'system' user password (security reasons), webservice call from SOAP is failing as below:
After reverting to default password it is working just fine.

        <faultstring>Client error</faultstring>
           <ouaf:Fault xmlns:ouaf="" alt="Click (or CTRL+Click if using Firefox) to view" title="Click (or CTRL+Click if using Firefox) to view" name="contextTextUrl_1511948203514" target="_blank"><LINK>">
              <ResponseText>[Security:090304]Authentication Failed: User system [Security:090302]Authentication Failed: User system denied</ResponseText>
              <ResponseData number="1016" category="11011" text="Unexpected error during request processing. Unexpected NamingException while resolving Initial Context" numParm="1" parm1="[Security:090304]Authentication Failed: User system [Security:090302]Authentication Failed: User system denied"/>

The issue can be reproduced at will with the following steps:
1. Change the weblogic 'system' user password.
2. webservice call from SOAP is failing.




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