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IWS Call Is Failing After SYSTEM Password Is Changed (Doc ID 2333489.1)

Last updated on JANUARY 07, 2018

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


On : CCB version, Inbound Web Services - IWS

IWS call is failing after SYSTEM password is changed.
User is reporting an issue that is happening against both CCB26 and C2M26. And I guess to all OUAF based products.
After changing weblogic 'system' user password (security reasons), webservice call from SOAP is failing as below:
After reverting to default password (ouafadmin) it is working just fine.

        <faultstring>Client error</faultstring>
           <ouaf:Fault xmlns:ouaf="" alt="Click (or CTRL+Click if using Firefox) to view" title="Click (or CTRL+Click if using Firefox) to view" name="contextTextUrl_1511948203514" target="_blank">">
              <ResponseText>[Security:090304]Authentication Failed: User system [Security:090302]Authentication Failed: User system denied</ResponseText>
              <ResponseData number="1016" category="11011" text="Unexpected error during request processing. Unexpected NamingException while resolving Initial Context" numParm="1" parm1="[Security:090304]Authentication Failed: User system [Security:090302]Authentication Failed: User system denied"/>

The issue can be reproduced at will with the following steps:
1. Change the weblogic 'system' user password.
2. webservice call from SOAP is failing.




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