Pre Shipment Notifications Message For RTV Shipment Is Not Generated In SIM

(Doc ID 2333496.1)

Last updated on DECEMBER 05, 2017

Applies to:

Oracle Retail Store Inventory Management - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

In Store Inventory Management (SIM) version 16.0, Pre-Shipment Notification message for Return To Vendor 'RTV Shipment' is not generated.


The issue can be reproduced at will with the following steps:

  1. Login to SIM and set Store Admin Parameter Pre-Shipment Notification to 'YES' for 'RTV Shipment' and 'Transfer Shipment';
  2. Perform a new 'Transfer Shipment from 'Shipping and Receiving';
  3. Notice that an 'ShipInfoCre' message is created;
  4. Create a new 'RTV Shipment' from 'Shipping and Receiving';
  5. Notice that there is no pre-shipment message created as expected.

Changes

 

Cause

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