In Preview Mode In Task UI, All Data Elements Get Displayed, Irrespective Of The Behaviors

(Doc ID 2333682.1)

Last updated on DECEMBER 07, 2017

Applies to:

Oracle Communications Order and Service Management - Version 7.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.0.0.0 version, Task Assignment

Actual behaviour
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Behaviors are not working for the Query Task. If user who accepted the manual task tries to open the order in Editor Mode from Query Menu. Once the task opens in Editor Mode both Preview and Full Preview buttons resulting in Query task view with all the task data displayed regardless of the behaviours defined on query tasks.

But if same user clicks on the Preview radio button on the Query Menu and opens the task then the Query task view is coming properly with all the relevant and style behaviors implemented.

Behaviors should work properly for the Query task no matter from where the Query task is viewed.

Expected Behaviour
-----------------------

The behaviours that have been suppressed should not be visible.

Steps to Reproduce
-----------------------
The issue can be reproduced at will with the following steps:
1. In Design Studio, set relevant behaviour as “false” for some of the fields
2. Deploy update to OSM
3. Submit an Order in OSM
4. Login to OSM-SOM and search for Order through Query
5. Open the Task in Editor mode
6. View results

Business Impact
-----------------------
The issue has the following business impact:
Due to this issue, users cannot suppress fields from being displayed.




Cause

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