OSM WLS Cluster Throws Error: javax.naming.NameNotFoundException: Unable to resolve 'mslv.oms.oms1.internal.jms.events_ms2'. Resolved 'mslv.oms.oms1.internal.jms'; remaining name 'events_ms2'

(Doc ID 2334179.1)

Last updated on DECEMBER 07, 2017

Applies to:

Oracle Communications Order and Service Management - Version 7.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

While performing the addition of two managed servers in our OSM production system we did ran into issues were as messages coming in on the new servers (MS3 / MS4 ) intended for the old ones (MS1 / MS2 ) were not moved by the OSM product.

We were getting the error below:
<Nov 26, 2017 4:23:18 AM EST> <Error> <oracle.communications.ordermanagement.cluster.message.impl.AbstractMessageRequestHandler> <BEA-000000> <Error putting JMS message for order[32934257] into queue[mslv/oms/oms1/internal/jms/events] due to Failed to initialize JMS connection java.lang.RuntimeException: Failed to initialize JMS connection
at com.mslv.oms.view.rule.helper.JMSHelper.initialize(JMSHelper.java:193)
at com.mslv.oms.view.rule.helper.JMSHelper.<init>(JMSHelper.java:222)
at com.mslv.oms.view.rule.helper.JMSHelper.instance(JMSHelper.java:893)
at com.mslv.oms.view.rule.helper.JMSHelper.instance(JMSHelper.java:871)
at oracle.communications.ordermanagement.cluster.message.impl.OsmMessageProducerBaseImpl.getJMSHelper(OsmMessageProducerBaseImpl.java:53)
at oracle.communications.ordermanagement.cluster.message.impl.AbstractMessageRequestHandler.redirectMessageToEventQueueIfRequired(AbstractMessageRequestHandler.java:75)
at oracle.communications.ordermanagement.cluster.impl.DefaultBusinessRequestRouterImpl.routeRequest(DefaultBusinessRequestRouterImpl.java:73)
at oracle.communications.ordermanagement.cluster.message.ClusterMessageHandlerBean.onMessage(ClusterMessageHandlerBean.java:153)
at com.mslv.oms.security.base.ControllerBean.processExternalListenerAutomationMessage(ControllerBean.java:1381)
at com.mslv.oms.security.base.OMSController_h9cupp_EOImpl.__WL_invoke(Unknown Source)
at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:34)
at com.mslv.oms.security.base.OMSController_h9cupp_EOImpl.processExternalListenerAutomationMessage(Unknown Source)
at com.mslv.oms.security.base.OMSController_h9cupp_EOImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.ServerRequest.sendReceive(ServerRequest.java:226)
at weblogic.rmi.internal.BasicRemoteRef.invoke(BasicRemoteRef.java:303)
at com.mslv.oms.security.base.OMSController_h9cupp_EOImpl_12130_WLStub.processExternalListenerAutomationMessage(Unknown Source)
at oracle.communications.ordermanagement.automation.plugin.AbstractExternalReceiverDispatcher.processMessage(AbstractExternalReceiverDispatcher.java:148)
at com.mslv.oms.automation.AutomationDispatcher.onLocalMessage(AutomationDispatcher.java:239)
at com.mslv.oms.automation.plugin.AutomationDispatcherImpl$2.routeRequest(AutomationDispatcherImpl.java:138)
at oracle.communications.ordermanagement.cluster.message.ClusterMessageHandlerBean.onMessage(ClusterMessageHandlerBean.java:153)
at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:453)
at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:376)
at weblogic.ejb.container.internal.MDListener.onMessage(MDListener.java:311)
at weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4855)
at weblogic.jms.client.JMSSession.execute(JMSSession.java:4529)
at weblogic.jms.client.JMSSession.executeMessage(JMSSession.java:3976)
at weblogic.jms.client.JMSSession.access$000(JMSSession.java:120)
at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:5375)
at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:553)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:311)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:263)
Caused By: javax.naming.NameNotFoundException: Unable to resolve 'mslv.oms.oms1.internal.jms.events_ms2'. Resolved 'mslv.oms.oms1.internal.jms'; remaining name 'events_ms2'
at weblogic.jndi.internal.BasicNamingNode.newNameNotFoundException(BasicNamingNode.java:1180)
at weblogic.jndi.internal.BasicNamingNode.lookupHere(BasicNamingNode.java:270)
at weblogic.jndi.internal.ServerNamingNode.lookupHere(ServerNamingNode.java:187)
at weblogic.jndi.internal.BasicNamingNode.lookup(BasicNamingNode.java:210)
at weblogic.jndi.internal.BasicNamingNode.lookup(BasicNamingNode.java:224)
at weblogic.jndi.internal.BasicNamingNode.lookup(BasicNamingNode.java:224)
at weblogic.jndi.internal.BasicNamingNode.lookup(BasicNamingNode.java:224)
at weblogic.jndi.internal.BasicNamingNode.lookup(BasicNamingNode.java:224)
at weblogic.jndi.internal.BasicNamingNode.lookup(BasicNamingNode.java:224)
at weblogic.jndi.internal.WLEventContextImpl.lookup(WLEventContextImpl.java:253)
at weblogic.jndi.internal.WLContextImpl.lookup(WLContextImpl.java:426)
at javax.naming.InitialContext.lookup(InitialContext.java:411)
at com.mslv.oms.view.rule.helper.JMSHelper.initialize(JMSHelper.java:168)
at com.mslv.oms.view.rule.helper.JMSHelper.<init>(JMSHelper.java:222)
at com.mslv.oms.view.rule.helper.JMSHelper.instance(JMSHelper.java:893)
at com.mslv.oms.view.rule.helper.JMSHelper.instance(JMSHelper.java:871)
at oracle.communications.ordermanagement.cluster.message.impl.OsmMessageProducerBaseImpl.getJMSHelper(OsmMessageProducerBaseImpl.java:53)
at oracle.communications.ordermanagement.cluster.message.impl.AbstractMessageRequestHandler.redirectMessageToEventQueueIfRequired(AbstractMessageRequestHandler.java:75)
at oracle.communications.ordermanagement.cluster.impl.DefaultBusinessRequestRouterImpl.routeRequest(DefaultBusinessRequestRouterImpl.java:73)
at oracle.communications.ordermanagement.cluster.message.ClusterMessageHandlerBean.onMessage(ClusterMessageHandlerBean.java:153)
at com.mslv.oms.security.base.ControllerBean.processExternalListenerAutomationMessage(ControllerBean.java:1381)
at com.mslv.oms.security.base.OMSController_h9cupp_EOImpl.__WL_invoke(Unknown Source)
at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:34)
at com.mslv.oms.security.base.OMSController_h9cupp_EOImpl.processExternalListenerAutomationMessage(Unknown Source)
at com.mslv.oms.security.base.OMSController_h9cupp_EOImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.ServerRequest.sendReceive(ServerRequest.java:226)
at weblogic.rmi.internal.BasicRemoteRef.invoke(BasicRemoteRef.java:303)
at com.mslv.oms.security.base.OMSController_h9cupp_EOImpl_12130_WLStub.processExternalListenerAutomationMessage(Unknown Source)
at oracle.communications.ordermanagement.automation.plugin.AbstractExternalReceiverDispatcher.processMessage(AbstractExternalReceiverDispatcher.java:148)
at com.mslv.oms.automation.AutomationDispatcher.onLocalMessage(AutomationDispatcher.java:239)
at com.mslv.oms.automation.plugin.AutomationDispatcherImpl$2.routeRequest(AutomationDispatcherImpl.java:138)
at oracle.communications.ordermanagement.cluster.message.ClusterMessageHandlerBean.onMessage(ClusterMessageHandlerBean.java:153)
at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:453)
at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:376)
at weblogic.ejb.container.internal.MDListener.onMessage(MDListener.java:311)
at weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4855)
at weblogic.jms.client.JMSSession.execute(JMSSession.java:4529)
at weblogic.jms.client.JMSSession.executeMessage(JMSSession.java:3976)
at weblogic.jms.client.JMSSession.access$000(JMSSession.java:120)
at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:5375)
at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:553)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:311)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:263)

Changes

 

Cause

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