Administration, User Access Presents a Blank White Screen
(Doc ID 2334299.1)
Last updated on MARCH 22, 2022
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 15.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
When navigating to the P6 website: http(s)://host:8203/p6/action/useradministration
The User Access applet screen is blank and white
EXPECTED BEHAVIOR
For the applet to load and allow the ability to administer users
STEPS
The issue can be reproduced at will with the following steps:
1. Navigate to EPPM, log in
2. Go to Administer - User Access
3. See the shell, but the interior window is white and blank
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot administer users.
Cause
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In this Document
Symptoms |
Cause |
Solution |