Activities with MultiFields - Action/Events Do Not Work Once Activity Is Saved.

(Doc ID 2334841.1)

Last updated on DECEMBER 01, 2017

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.0.0.0 to 11.0.2.8 [Release 11.0]
Information in this document applies to any platform.

Symptoms

Actual Behavior
When adding an activity that has Multifields with Action/Events configured, the action/events work fine until the activity is successfully saved and added.
Upon re-opening the activity, action/events are no longer triggered.

Expected Behavior
Once the activity has been saved and a user tries to modify one of the multifields, the expectation is that an action event will trigger - it does not.

Steps to Reproduce
1) Configure an activity with multi-fields that trigger action events
2) Add that activity in OIPA notice that when a multifield with an action event is modified the expected behavior happens e.g. Fields are hidden
3) Save but do not process the activity
4) Modify the same field and notice none of the action events are being triggered as they were in step 2

Changes

 

Cause

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