How to Troubleshoot Problems with Custom Agile SDK/PX/Event Program
(Doc ID 2335060.1)
Last updated on JANUARY 24, 2024
Applies to:
Oracle Agile PLM Framework - Version 9.3.2.0 and laterInformation in this document applies to any platform.
Purpose
This note describes the basic steps to troubleshoot problems with custom Agile SDK/PX/Event program.
Troubleshooting Steps
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In this Document
Purpose |
Troubleshooting Steps |
Basic Troubleshooting steps |
Check if the issue is reproducible after clearing SDK cache/PX cache |
Check if the problem is reproducible through Web Client/Java Client UI |
To Determine whether the issue is with Agile Application or implemented Event PX in Agile |
Check AgileAPI.jar and pxapi.jar file |
Check if compiled with correct java version |
Enable debug log |
Troubleshoot SDK performance issue |
Check if the issue is reproducible with sample code |
Known Issues |
Process Extensions Disappears |
Invalid Username and Password when running PX |
Insufficient Privilege |
This object has been modified |
NullPointerException error |
ClassCastException |
ClassNotFoundException |
java.util.NoSuchElementException |
SDK fails to create session on load balancer environment |
Unable to add a file through SDK program |
References |