How to Troubleshoot Problems with Custom Agile SDK/PX/Event Program
(Doc ID 2335060.1)
Last updated on JUNE 13, 2022
Applies to:Oracle Agile PLM Framework - Version 126.96.36.199 and later
Information in this document applies to any platform.
This note describes the basic steps to troubleshoot problems with custom Agile SDK/PX/Event program.
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In this Document
|Basic Troubleshooting steps|
|Check if the issue is reproducible after clearing SDK cache/PX cache|
|Check if the problem is reproducible through Web Client/Java Client UI|
|To Determine whether the issue is with Agile Application or implemented Event PX in Agile|
|Check AgileAPI.jar and pxapi.jar file|
|Check if compiled with correct java version|
|Enable debug log|
|Troubleshoot SDK performance issue|
|Check if the issue is reproducible with sample code|
|Process Extensions Disappears|
|Invalid Username and Password when running PX|
|This object has been modified|
|SDK fails to create session on load balancer environment|
|Unable to add a file through SDK program|