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Unifier Provider Deployment Connection Fails "Connection unsuccessful, Please verify the XML configuration. unsupported protocol: httpthe specified server" (Doc ID 2335141.1)

Last updated on APRIL 01, 2019

Applies to:

Primavera Gateway - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to configure the Unifier Provider deployment in an On-Premises Gateway and test the connection to Cloud Unifier, the following error occurs.

ERROR
-----------------------
Error in Connection. Verify connection parameters and try again.
The response was: Connection unsuccessful, Please verify the XML configuration. Connection unsuccessful, Please verify the Unifier configuration. unsupported protocol: httpthe specified server.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log on Gateway.
  2. Navigate to Configuration -> Deployments. Edit an Unifier Provider deployment.
  3. Enter the Short Name, Authentication Code and End Point URL with HTTPS protocol.
  4. Press the Test Connection button. Above error shows up.


BUSINESS IMPACT
-----------------------
The issue has the following business impact: Due to this issue, users cannot configure the Unifier Provider deployment and test connection successfully.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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