SIM 16.0.1 Managed Server Consumes All CPU Resources Upon Being Started
(Doc ID 2335158.1)
Last updated on NOVEMBER 07, 2018
Applies to:Oracle Retail Store Inventory Management - Version 16.0.1 and later
Information in this document applies to any platform.
In Store Inventory Management (SIM) version 16.0.1 the processing of some messages in MPS_STAGED_MESSAGE (Direct Store Delivery processing) can cause a lock when they are picked up by the MPS_WORKTYPE's.
The system experiences an error which causes the CPU spike and the following error occurs:
This query actually boils down to:
SELECT * FROM DSD WHERE EXISTS (SELECT NULL FROM DSD_LINE_ITEM WHERE PURCHASE_ORDER_ID = ?)
The above query will try to fetch all the records from DSD's, which currently in customer environment is 4.5+ million records.
The issue can be reproduced at will with the following steps:
1. Starting the SIM Server;
2. Make sure that DSD's records are in MPS_STAGED_MESSAGE;
3. All of the CPU resources are being consumed by a single SIM Server Process and ORA-00054 resource busy are occurred.
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