Held FA_ID Was NOT Shown On Start/Stop Page And After Cancelling SA Held FA Is Not Cancelled
(Doc ID 2335161.1)
Last updated on OCTOBER 10, 2022
Applies to:Oracle Utilities Customer Care and Billing - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
Upgrading from Customer Care and Billing (CCB) v2.4 to v.2.6.
In CCB2.4, there has been an issue related to Held Field activity while doing SA StartStop. A patch (25595408) has been provided to fix this issue.
Now in CCB2.6, when testing this functionality the same issue has been encountered again.
Could you please provide the patch compatible to CCB2.6.?
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document