'Re-open' Action: both 'drop down reason' and 'free text' are not sent to Inform.

(Doc ID 2335249.1)

Last updated on DECEMBER 04, 2017

Applies to:

Oracle Health Sciences Data Management Workbench - Version 2.4.7 and later
Information in this document applies to any platform.

Goal

i.
DMW side : identify an 'Answered' query.

ii.
re-open the Answered query and populate *BOTH* the 'Reason' Dropdown and the 'free text' box => press [OK] :

iii.
History Panel => both 'drop down reason' + 'free text' appear in the comment associated with the 'Reopen Discrepancy' action.

iv.
InForm side : *only* the reason has made it across ('free text' is omitted) :

Is the above intended behavior?

Solution

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