Error: PRM DBAccess Error: [DBNETLIB][ConnectionWrite (send()).]General Network Error. Check Your Network Documentation.

(Doc ID 2335290.1)

Last updated on JANUARY 10, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version to [Release 17.8]
Information in this document applies to any platform.


When attempting to perform a variety of functions within P6 Professional, the following error chain intermittently occurs:


Event code CF-3205-1
Event Code PRMDB--1294-C
Description - PRM DBAccess Error: Connection Failure
EventCode: PRMDB-1607-6
Description: PRM DBAccess Error: [DBNETLIB][ConnectionWrite (send()).]General network error. Check your network documentation.


The issue cannot be reproduced on demand, but happens intermittently.


The issue has the following business impact:
Due to this issue, the P6 Professional application frequently crashes.




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