Error: PRM DBAccess Error: [DBNETLIB][ConnectionWrite (send()).]General Network Error. Check Your Network Documentation.
(Doc ID 2335290.1)
Last updated on JULY 31, 2023
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 15.1.1.0 and laterPrimavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.8.0.1 to 17.8.0.1 [Release 17.8]
Information in this document applies to any platform.
Symptoms
When attempting to perform a variety of functions within P6 Professional, the following error chain intermittently occurs:
ERROR
Event code CF-3205-1
Event Code PRMDB--1294-C
Description - PRM DBAccess Error: Connection Failure
EventCode: PRMDB-1607-6
Description: PRM DBAccess Error: [DBNETLIB][ConnectionWrite (send()).]General network error. Check your network documentation.
STEPS
The issue cannot be reproduced on demand, but happens intermittently.
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, the P6 Professional application frequently crashes.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |