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Error: PRM DBAccess Error: [DBNETLIB][ConnectionWrite (send()).]General Network Error. Check Your Network Documentation. (Doc ID 2335290.1)

Last updated on JANUARY 10, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.1.1.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.8.0.1 to 17.8.0.1 [Release 17.8]
Information in this document applies to any platform.

Symptoms

When attempting to perform a variety of functions within P6 Professional, the following error chain intermittently occurs:

ERROR

Event code CF-3205-1
Event Code PRMDB--1294-C
Description - PRM DBAccess Error: Connection Failure
EventCode: PRMDB-1607-6
Description: PRM DBAccess Error: [DBNETLIB][ConnectionWrite (send()).]General network error. Check your network documentation.

STEPS

The issue cannot be reproduced on demand, but happens intermittently.

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, the P6 Professional application frequently crashes.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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