Publisher Fails with the Error "oracle.documaker.publishing.exceptions.SendFailedException: Failed to set message send date and transport email too server"

(Doc ID 2335756.1)

Last updated on DECEMBER 11, 2017

Applies to:

Oracle Documaker - Version 12.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.3 version, Enterprise Edition

Email notification is not working.

ERROR
----------------------------

Webservice calls (doPublishFromImport) are failing with following errors:

Failed to send email for Pub Id 2,719,238, oracle.documaker.publishing.exceptions.SendFailedException: Failed to set message send date and transport email too server

Caused by: javax.mail.MessagingException: Could not connect to SMTP host: smtp.scrambled.com
at oracle.documaker.publishing.email.AbstractEmailTransporter.send(AbstractEmailTransporter.java:248)
at oracle.docu"
at oracle.documaker.publishing.email.AbstractEmailTransporter.send(AbstractEmailTransporter.java:248)
at oracle.documaker.publishing.EmailPublisher.publish(EmailPublisher.java:536)
at oracle.documaker.publishing.PublishingManager.processPublishables(PublishingManager.java:670)
at oracle.documaker.publishing.PublishingManager.processBatchTicket(PublishingManager.java:469)
at oracle.documaker.publishing.PublishingManager.run(PublishingManager.java:1015)
nested exception is:
java.net.ConnectException: Connection timed out
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1282)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:370)
at javax.mail.Service.connect(Service.java:275)
at javax.mail.Service.connect(Service.java:156)
at javax.mail.Service.connect(Service.java:105)
at javax.mail.Transport.send0(Transport.java:168)

at javax.mail.Transport.send(Transport.java:98)

at oracle.documaker.publishing.email.AbstractEmailTransporter.send(AbstractEmailTransporter.java:246)
... 4 more
Caused by: java.net.ConnectException: Connection timed out

 



Cause

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