Publisher Fails with the Error "oracle.documaker.publishing.exceptions.SendFailedException: Failed to set message send date and transport email too server"

(Doc ID 2335756.1)

Last updated on DECEMBER 11, 2017

Applies to:

Oracle Documaker - Version 12.3 and later
Information in this document applies to any platform.


On : 12.3 version, Enterprise Edition

Email notification is not working.


Webservice calls (doPublishFromImport) are failing with following errors:

Failed to send email for Pub Id 2,719,238, oracle.documaker.publishing.exceptions.SendFailedException: Failed to set message send date and transport email too server

Caused by: javax.mail.MessagingException: Could not connect to SMTP host:
at oracle.docu"
at oracle.documaker.publishing.EmailPublisher.publish(
at oracle.documaker.publishing.PublishingManager.processPublishables(
at oracle.documaker.publishing.PublishingManager.processBatchTicket(
nested exception is: Connection timed out
at com.sun.mail.smtp.SMTPTransport.openServer(
at com.sun.mail.smtp.SMTPTransport.protocolConnect(
at javax.mail.Service.connect(
at javax.mail.Service.connect(
at javax.mail.Service.connect(
at javax.mail.Transport.send0(

at javax.mail.Transport.send(

... 4 more
Caused by: Connection timed out



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