Non-operated Tie Switches Not Showing Feeder Names When They Are in Parallel in Viewer Message Area with Shift F

(Doc ID 2335862.1)

Last updated on DECEMBER 05, 2017

Applies to:

Oracle Utilities Network Management System - Version 1.12.0 to 2.3.0.1.0 [Release 1.12 to 2.3]
Oracle Network Management for Utilities - DMS - Version 1.12.0 to 2.3.0.1.0 [Release 1.12 to 2.3]
Information in this document applies to any platform.

Symptoms

Non-operated Tie switches are not showing feeder names when they are in parallel in viewer message area with Shift F.

When the tie switches are between two feeders it show the feeder name in viewer message area.
However, when the feeders are in parallel state with some operation of other devices on any of the feeders the Tie switches (Open Ties Points) are showing as Parallel in viewer message area, this is correct but when tried to see feeder name with "Feeder Names Shift-F" from Viewer Actions menu still it display as (Parallel, Parallel ) in viewer message area for Tie Points, The same operation showing proper feeders and substation names for other devices on both feeder are parallel.

STEPS in OPAL product environment
1. Open Viewer
2. Search for device S4557
3. Close the Tie switch
  Now the Feeders 2423 & 2424 are in parallel state and Sub: SUB_Lake
4. Verify the viewer message area it shows Feeder name and substation name
  S4557 (Fdr: 2423, 2424 Sub: SUB_Lake)
5. Select the Tie switch S4560 ( just above the previous tie switch)
6. Verify the viewer message area it shows Parallel, Parallel for Feeder & Substation name
  S4560 (Fdr: Parallel Sub: Parallel)
7. Now Try displaying the feeder by selecting the Feeder Name from Actions Menu
  Actions -> Feeder Names Shift -F
8. Now verify the viewer message area still it show (Parallel, Parallel) but its expected to display the feeder name & substation names
9. Same repeated with tie switch S4555 as well.
10. Select any other devices on the feeders it proper show the feeder names.

Screen shot of the viewer after completing step 8:

Cause

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