Synchronization Crashed and Leaves Tables are Getting Locked

(Doc ID 2336085.1)

Last updated on DECEMBER 07, 2017

Applies to:

Oracle Retail Macro Space Management - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to do synchronize, application becomes non responding and Database tables are getting locked.

For business continuity, either the process need to be killed from the task manager or force exit from the AutoCAD/Planner.

 
Steps to Reproduce:
1) Open a floor-plan in Planner.
2) Click synchronize to match the drawings and fixtures.
3) Validate the application becomes not responding and identified in the database that the tables are getting locked.
 

Changes

 

Cause

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