When Attempting to Export Out an XER File Using a Non English Character Set the Character Becomes '??'.

(Doc ID 2336410.1)

Last updated on DECEMBER 11, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.6.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When attempting to Export out an XER file using a non English character set (i.e. Chinese simplified) the character 项目 becomes ??.

P6 Professional XER Export converts the Export file to ANSI encoding.

Business case: Customer has a business case of being able to Import and Export multiple languages, without a specific Windows locale. (i.e. Chinese, Russian, French, etc.).

STEPS TO REPRODUCE:

  1. Create a Project with a single Activity, and add a Chinese character (via google translator) i.e. 项目.
  2. Export out as XER.
  3. The character becomes ?? instead of 项目.
  4. When Exported out as XML the XML file displays 项目.
  5. As a result when Importing the XER into P6 (as new Project) it displays as ??.

Cause

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