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PONR Value Randomly Getting Updated To SOFT (Doc ID 2336757.1)

Last updated on JANUARY 27, 2021

Applies to:

Oracle Communications Order and Service Management - Version 7.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.0.0.0 version, Order Lifecycle Management

Actual Behavior 
---------------
The value of OLI level PONR is randomly getting updated to SOFT due to which tasks which are not supposed to execute in Amending state are getting executed in normal Do mode.

Expected Behavior
-----------------------
It is not expected that the order PONR to be updated to SOFT randomly

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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