Demantra Users Are Not Able To Login And The Existing Users Are Not Able To Save The Data.

(Doc ID 2337074.1)

Last updated on JANUARY 11, 2018

Applies to:

Oracle Demantra Demand Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Demantra users are not able to login and the existing users are not able to save the data.

Once the user logs out >> they are not able to login

Current users >> are not able to save their data.

checked the health check in web logic console and it is in warning state>>> multiple threads are in stuck state.



Cause

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