AMI Requests Screen Not Updating to Reflect Ping Results

(Doc ID 2337333.1)

Last updated on DECEMBER 08, 2017

Applies to:

Oracle Network Management for Utilities - DMS - Version 1.12.0.3 and later
Oracle Utilities Network Management System - Version 1.12.0.3 and later
Information in this document applies to any platform.

Symptoms

NMS Operators monitor ping results from the AMI Requests screen, but it isn't updating when Trouble Info shows the pings have actually come back.

If there are cases where the # Responded does occasionally update it could be that a ping request was done and a response was already queued, AMI Requests # Responded may update in that case.

Cause

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