My Oracle Support Banner

AMI Requests Screen Not Updating to Reflect Ping Results (Doc ID 2337333.1)

Last updated on MARCH 05, 2023

Applies to:

Oracle Network Management for Utilities - DMS - Version and later
Oracle Utilities Network Management System - Version and later
Information in this document applies to any platform.


NMS Operators monitor ping results from the AMI Requests screen, but it isn't updating when Trouble Info shows the pings have actually come back.

If there are cases where the # Responded does occasionally update it could be that a ping request was done and a response was already queued, AMI Requests # Responded may update in that case.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.