OSM 7.2.2.6.9 Upgrade Failed With ORA-12008 Error In Materialized View Refresh Path

(Doc ID 2337336.1)

Last updated on DECEMBER 19, 2017

Applies to:

Oracle Communications Order and Service Management - Version 7.2.2 and later
Information in this document applies to any platform.

Symptoms

On : 7.2.2 version, Upgrade

OSM upgrade 7.2.2.3.13 to 7.2.2.6.9.

The OSM installer could not process next steps.

Error
-----------------------
Nested Exception: java.sql.SQLException: ORA-12008: error in materialized view refresh path
ORA-12801: error signaled in parallel query server P003
ORA-14400: inserted partition key does not map to any partition
ORA-06512: at "SYS.DBMS_REDEFINITION", line 56
ORA-06512: at "SYS.DBMS_REDEFINITION", line 1498
ORA-06512: at line 1
])
at com.mslv.oms.installation.AntExecAction.install(AntExecAction.java:494)
at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(Unknown Source)
at com.ibm.wizard.platform.linux.LinuxProductServiceImpl.installProductAction(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)
at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)


Steps to Reproduce
-----------------------
The issue can be reproduced at will with the following steps:
1. Testing OSM upgrade 7.2.2.3.13 to 7.2.2.6.9.


Business Impact
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upgrade OSM.

Changes

 

Cause

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