In Retail Merchandising System(RMS) Average_Cost is Being Populated as Null in ITEM_LOC_SOH Table

(Doc ID 2338219.1)

Last updated on DECEMBER 28, 2017

Applies to:

Oracle Retail Merchandising System - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

In RMS  for Item Location combination, average_cost is being populated as null.

ERROR
-----------------------
"javax.ejb.EJBException: Exception while processing request: Error from {call RMSSUB_ASNOUT.CONSUME(?,?,?,?)}: [E] Average cost is NULL for Item 5415449, Location 2085.; nested exception is: com.retek.rib.binding.exception.RIBIntegrationException: Exception while processing request: Error from {call RMSSUB_ASNOUT.CONSUME(?,?,?,?)}: [E] Average cost is NULL for Item 5415449, Location 2085. - Nested exception: - com.retek.rib.collab.RibAPIException: Error from {call RMSSUB_ASNOUT.CONSUME(?,?,?,?)}: [E] Average cost is NULL for Item 5415449, Location 2085.

Steps To Recreate:
1. Created Store to Warehouse transfer in Middleware system.
2. Dispatch the same.
3. ASNOUT Message is sent to RMS via RIB, from OSB service.
4. Notice that the message is failed in RMS with an error.


Cause

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