ISSC Stops Responding While Loading the Product Annotation

(Doc ID 2338244.1)

Last updated on DECEMBER 18, 2017

Applies to:

Oracle Retail In-Store Space Collaboration - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

While loading the Oracle Retail In-Store Space Collaboration (ISSC) application, the Floor-plan opens zone, fixtures, and fixture annotations are displayed. However, the product annotation does not appear, and the system is not responding. Even the application cannot be closed.

Changes

 

Cause

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