Placing And Deleting Merchandise On Existing Fixtures Is Not Responding

(Doc ID 2338268.1)

Last updated on DECEMBER 18, 2017

Applies to:

Oracle Retail Macro Space Management - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

While placing and deleting merchandise on existing fixtures, the application stops responding.

The command bar says "AVT_ADD_MERCH" but does not go through the normal text changes that show when a user places merchandise on a new fixture.
The DB session appears to be inactive and system stops responding. It just does not attach or remove the merchandise.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms