Batch MASSROBL or MASSCNCL Fails with Error "FC Currency CAN-RSN-CD Missing Field Missing"
(Doc ID 2338622.1)
Last updated on FEBRUARY 27, 2019
Applies to:Oracle Financial Services Revenue Management and Billing - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
User completed some billing into frozen status and then noticed some issue with value and so wanted to unfrozen them to correct the wrong values. Product team informed that it is not possible, rather suggested to prepare a new set of billing with correct value. Also for the affected billing that are frozen, suggested to cancel them.
Now to do it efficiently with a single step, Support suggested to use Batch MASSCNCL (Mass bill cancellation) and MASSROBL (Mass re-open of bills).
Now in RMB 126.96.36.199 environment, User has a scenario where bills were frozen with incorrect values that they want to correct. So they ran each batch for mass reopening or cancellation, but encountering the following error:
"FC Currency CAN-RSN-CD missing field missing"
The concern is why this mass billing reopening or cancellation failing with above error and how to correct this.
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