Agile Content Service (ACS) Stopped Transferring to Destination for Specific Change With Error "Unable to extract {0}. See the log for details"
(Doc ID 2338738.1)
Last updated on SEPTEMBER 09, 2024
Applies to:
Oracle Agile PLM Framework - Version 9.3.3.0 and laterInformation in this document applies to any platform.
Symptoms
Actual Behavior
ACS Destination : Agile SharePoint DropBox Prod_One went to failure state and some change
that created ATO did not transfer exported file to destination and its status did not complete.
Error
Unable to extract {0}. See the log for details
Steps
The issue can be reproduced at will with the following steps:
- Progress the change to release status
- Wait for relevant ATOs to be created
- Check Where Sent tab of the ATO. See the error
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |