Agile Content Service (ACS) Stopped Transferring To Destination for Specific Change

(Doc ID 2338738.1)

Last updated on DECEMBER 13, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.3.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
ACS Destination : Agile SharePoint DropBox Prod_One went to failure state and some change
that created ATO did not transfer exported file to destination and its status did not complete.

ERROR
-----------------------
Unable to extract {0}. See the log for details

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Progress the change to release status
2. Wait for relevant ATOs to be created

Cause

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