"The requested URL / FILE NAME was not found on this server" on opening the document loaded in RDC onsite for the News panel

(Doc ID 2338746.1)

Last updated on DECEMBER 13, 2017

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.6.0 to 4.6.6 [Release 4.6.0 to 4.6.6]
Information in this document applies to any platform.

Symptoms

Uploaded document for the News Panel in RDC ( Remote Data Capture) can not be opened .

Steps:

1. Login to RDC

2. Click on the URL for the uploaded document under the News panel

 

Below error is returned in the Internet Explorer :

 

 

 

Cause

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