C1_NTF_PREF - Index On Contact Id

(Doc ID 2338886.1)

Last updated on DECEMBER 13, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

 Following sql is being actively used trough out the day and cost is full table scan on c1_ntf_pref. There is no index on contact_id

Without index on contact id explain plan cost is high, and a custom index on contact_id in c1_ntf_pref must be used to reduce cost.

Changes

 

Cause

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