Team Member Does Not Complete Load After Login When Using Internet Explorer, and Generates the Following Error if Loading Team Member With the Browser Developer Tools Running: "Mismatched Anonymous Define() Module"

(Doc ID 2339454.1)

Last updated on JANUARY 16, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.9.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

While attempting to load the Team Member web based application within internet Explorer after logging in, the header page of the application appears to load properly but then page loading stops and only a blue square is visible on the page, preventing loading of the "My Activities" or Timesheet tabs and rendering the application unusable.

Note, when this issue occurs and the F12 Developer tool is loaded:

EXPECTED BEHAVIOR

Team Member should load completely when loading from IE.

 

The issue can be reproduced at will with the following steps:
1. Navigate to P6 Team Member using IE.
2. Login to Team Member
3. Note the actual behavior which occurs.


Due to this issue, users cannot perform any of their work in Team Member

Changes

 

Cause

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