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Empirica Signal Import LDAP is Not Working. Unable to decrypt (bad padding) (Doc ID 2339937.1)

Last updated on SEPTEMBER 09, 2019

Applies to:

Oracle Health Sciences Empirica Signal - Version 7.3.3.3 and later
Information in this document applies to any platform.

Symptoms

Environment:
Empirica Signal version 7.3.3.3 

While Importing LDAP users via Import LDAP user screen the application freezes or does not complete the operation. 

The following weberror.log file error message is written:
2017-12-12 10:51:28,591 [TP-Processor2] ERROR Secure - Unable to decrypt (bad padding): Given final block not properly padded
Error ID: 0ae5b54f-1637-43e9-b10b-ac097f78ed62...

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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