Unable to Default Item Details From Receipt For an Invoice

(Doc ID 2340104.1)

Last updated on DECEMBER 19, 2017

Applies to:

Oracle Retail Invoice Matching - Version 15.0.1 and later
Information in this document applies to any platform.

Symptoms

If few items in the Purchase Order (PO) were shipped but not received and all other items were received, following error occurs when defaulting item details from receipt during the creation of invoice.

ERROR
-----------------------
"An application error occurred."

Steps to Recreate:
1. Create a PO for multiple items and ship all the items.
2. Receive all the items except few.
3. Navigate to ReIM -> Document Maintenance -> Create Document.
4. Select Merchandise Invoice and enter all header info.
5. Navigate to Items tab and click 'Default from Receipts' button which displays a popup.
6. Select the receipt and clicked 'Apply' button and notice the following error:
   "An application error occurred."

Changes

 

Cause

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